Your API key
The API key is what ties the extension to your workspace. In Settings you can see it, copy it, and rotate it.
Rotate the key if you've pasted it somewhere you shouldn't have, or a device with the extension left your control. Rotating invalidates the old key on the spot, which also means the extension stops importing until you give it the new one; reconnect and you're back.
Usage
Settings shows a meter for each limit on your plan: transcriptions, ideas, scripts, visual analyses, projects, and tracked creators. Monthly credits reset at the start of your billing month. What counts as what is on the plans and limits page.
Subscription and billing
- Upgrade to Pro switches plans from inside Settings and takes effect immediately.
- Manage billing opens Stripe's portal in a new tab, where you can change your payment method, download invoices, or cancel.
Canceling stops future renewals; your access runs to the end of what you've paid for. Payments are non-refundable except where the law says otherwise, per the Terms of Service.
Trouble signing in?
- Refresh the page. If you were mid-session, this fixes most of it.
- Check you're on
app.viewrankai.comand the account email is the one you signed up with. - Try a private window. If that works, clear cookies for the site in your normal window.
- Still locked out? Email viewrank@metlymedia.com and we'll dig in, typically within one business day.
FAQ
Does rotating my API key affect my videos or content?
No. Everything in the workspace stays put. The only thing a rotation breaks is the extension link, until you paste in the new key.
Can I change the email on my account?
Email support at viewrank@metlymedia.com and we'll sort it out.