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0:0095% of you do not realize that this is an industry. This is Jordan, and he's made over 1.5 million dollars from a single app. But, I can guarantee you've never heard of it. There's no mobile app. You cannot download it on your phone. Here's the thing. Jordan didn't just build another trending idea. He found a customer that almost nobody is building for. Then,
0:22[music] he went all in, and it worked. my MVP, I released it, and then I had 200 paying users, and I was profitable from within the first month. So, I brought Jordan onto the channel to tell the whole story. In this episode, we'll dive into how he found this hidden market that nobody's building for, the secret to how he got his first 200 paying users, and the business idea you've never heard of that is absolutely crushing it. I'm not going to spoil it,
0:47you just have to watch. Let's dive in. I'm Pat Walls, and this is Starter Story. Jordan, welcome to the channel. Tell me about who you are, what you built, and what's your story. Hey, my name is Jordan, and I've solo bootstrapped two businesses, but have each made over a million in total revenue. The first one is pretty boring, mainstream, normal, you know, like working on self-driving cars, drones for famous companies. But, you probably wouldn't guess the second one. It's in a category 95% of people
1:14don't even think of as an industry. That's what I'm happy to talk about. Okay, well, I'm excited to get into it. When you told me about what your app does, I got super excited because I think it's really, really cool. We're going to talk all about it. But, before we do, let's talk about how you get into
1:28building apps. What's your background? So, when I was a kid, I wanted to be like a scientist or engineer or an astronaut, and I went to grad school, I got a master's of science, and I worked on a moon rover and some other robotic stuff in grad school. Then, I graduated, I got a corporate job as a researcher, big American company, a Fortune 100, and I thought the corporate world was a little boring, so I taught myself how to code, and then I went to San Francisco, and from there I got more into entrepreneurship. Okay, cool. So, you get into corporate America, Okay,
1:55realize it's not exactly for you. Reminds me a little bit of my story. I went to college, went to the corporate world, and realized I want to build stuff. I want to learn how to code. So, let's talk about that. This app that we're talking about today, how did you learn to build it? time I started this project, I already had probably about a decade of experience writing software, so I wasn't completely clueless. And so, it took me a month to build the prototype, which is what I used to validate the idea, and then another month to build the payment system. So, from the second month, it
2:21was profitable. So, it took about 1 month to get the first 200 users on the platform, and it's just kind of grown. What I love about Jordan's story is that he found this [music] hyper niche problem that nobody was paying attention to. And then, he turned this hidden idea into a $300,000 [music] per year SaaS business. I think the best business ideas, ones like these, solve a real problem for a very [music] niche type of customer. But, how do you
2:46actually go about finding these ideas? Well, in partnership with HubSpot, we built a free database of over 190 proven [music] micro SaaS ideas that are already making now. This database includes real revenue numbers, traffic, [music] cost to start, pricing models, growth tactics, all of it. So, if you want to find your next idea, just head [music] to the first link in the description to grab the database for free. All right, let's get back to the episode. Okay, cool. Well, you got 200 users. Wasn't a million users, but 200, that's when you know you had something. Let's talk about the tech
3:16stack. Can you walk me through that? Sure. I built it in TypeScript because I build almost everything in TypeScript. I mean, nowadays you do everything in AI, so yeah, this was made in the Stone Age back when we would write code manually. But, at this point, I haven't opened my code editor in 3 to 6 months. I have the
3:32AI system writing all the code for me. AI is the new tech stack is my point. But, specifically on my project, what I used is TypeScript, like I said, React for the front end, Postgres as the database, Redis as the in-memory database, which I used with the queuing system, Auth0 because no one wants to write their own login system, so you use
3:51something that someone else wrote. Prisma, which is a helps you makes it easier to make calls to your database. Although nowadays, I guess technically the AI does it for you, so perhaps these things aren't as useful. And Zod, which is a way to make sure that information coming in from external servers can be validated to a certain schema. And also a lot of Docker containers. One question I get a lot is, I got a brilliant business idea, what language should I use? And the answer is it doesn't really matter. Do what you think works. Do what you think is interesting. The tech stack
4:19is not that important as sheer speed. Love that. There's one more skill that I think still very, very valuable is to have good ideas. Let's talk about that. How did you come up with the idea for this eventual app that makes over $300,000 a year? So, I had been working in San Francisco as a freelance software engineer. And I had a guy I was working with. I was producing a mobile app for him, and we were having a meeting to finish up the project. It was near completion. And I go on to the Zoom call, and I get there, and his girlfriend, who I wasn't expecting, was there, and she was really
4:48upset, and she just told me he got sent to prison. And that kind of just sort of shocked me a lot. One day he's here, and you're talking, and you're working with him, and the next day he's gone. So, I kept in touch with him for a couple years, you know, paper letters, very high-tech. [music] Eventually, he told me how a lot of these services in prison are just a massive scam. It offers not very good quality services at a very high price. So, I figured I could do something better. And lots of people who
5:14use my product agree. Okay, I mean, that's a crazy story. Usually, people just find ideas from, you know, some AI thing that they want to help do, but you built something in the prison industry, which is just wild. So, you come up with this idea to improve the lives of people that are in
5:29prison. How did you validate this idea? In this situation, it's a bit different. Prison is a closed ecosystem. And so, you can't easily send them a link to, you know, your webpage, and they can check out your idea, and you collect email addresses. It's not going to work. So, in this step, validating the idea and building the MVP were the same thing. I had to build the MVP, get it in front of them in order validate it. So, I talked to my contacts in the prison. I said, "Hey, here's this tool I want to build. I've heard you guys are currently using older technology. It doesn't work
5:57very well. It's overpriced. So, here's what I envision could be a better product for you." And so, you get a lot of feedback. People were super responsive for this. People were telling other people about it. And like I said, within a month, I had 200 users. And that was enough for me to validate it. Okay, cool. So, you kind of mentioned a little bit earlier that you're the type of person that has lots and lots of business ideas. I think a lot of people watching this channel also feel the same. They want to build lots and lots of things. So, what would be your advice for someone watching this who wants to
6:24build something and make sure it's validated? The specifics about how to validate aren't as important as the fact that you must validate. And what I mean by that is a lot of entrepreneurs, they fall in love with their idea. You've probably heard lots of people, they say, "Oh, I've got this idea for an app." And they spend 12 months creating the perfect mobile app. They haven't shown it to anyone. They have no feedback from actual customers. Validation is not necessarily a specific strategy. It's do you want to validate? Because as soon as you validate, your idea goes from a little thing in your head that you love
6:52and it's so protected to the world. [music] And the world is probably going to spit on it. And they're going to hate it. And they're going to think it's boring. That you can look up in 5 minutes on the internet how to validate any specific thing. The point is most people don't want to validate. Because if you validate, it means you might invalidate your idea. And most people, it's an emotional thing. They don't want to. They're too emotionally invested in
7:12the idea of being an entrepreneur. Accept that you must validate and you must be willing to let your idea die. That's a great piece of advice or insight is that validation isn't a specific framework or strategy. So, if you're coming on here watching this thinking, "Okay, I'll follow this and I'll validate." Like you said, just do it. So, validate fast, validate often, validate early. That's what I see from the hundreds of people that we've brought onto this YouTube channel. Let's talk about growth. How do you get people to use your thing and eventually turn it into a 300k per year app? So, prison is a closed ecosystem. It is very difficult
7:43if you're on the outside to communicate and vice versa. So, I had a few people on the inside who I was talking about with my project, and they just showed it to other people. And then those people showed it to other people. Because if you create a good product and it resonates with people, people will be your zealots, right? They'll be your cultists. Like you I have heard this expression, Apple doesn't have customers, they have cult members. And that's [music] it's kind of an exaggeration, but it's true. Lots of people who like these products want to talk about it. So, it's all word of mouth. Honest like I know people want
8:13like a cooler answer, but no, it's just all word of mouth. I did build an internal recruitment system where if one of our customers would recruit another customer and the other person signed up and started paying for the product, the first person would get like a month or so of free credits. So, that helped. The way you want to think about growth and entrepreneurship is as a scientist. So, just be willing to experiment, be willing to fail, come up with a strategy, it's probably terrible, but you will get data back and then you will be able to reiterate on that. Yeah, I 100% agree with that. I want to change
8:42topics and actually talk about this app. Can you explain what is the actual app that you built that makes $300,000 a year? Perkeep Chat is an AI learning communication app for incarcerated people. It helps them talk to ChatGPT and other AI services so they can learn whatever they want. Mostly they use it to learn about their own legal rights. And also there's a communication aspect where people can use it to talk to their [music] family. We've had a lot of messages from our users saying, "Oh, thank you. Thanks to your system, I was able to talk to my daughter. I haven't been able to talk to her in years, and
9:11she sent me [music] uh a hello message and it means the world for me." From the perspective of the users, it's the internal prison email system. They just email a specific email address and [music] our bot processes that information and then sends them a reply. And so, our app is essentially a chatbot that people on [music] the inside can use to talk to. And it will look up things on ChatGPT, it'll look up sports statistics. That is it. There is no app in the sense that you can go on the Play
9:36Store and download it. This is so cool. I don't know that much about the email system that they use, but you built around these limitations. I'm curious and what a lot of people be wondering is like, how does an app like this make money or how do prisoners even pay for this since I'm assuming that's a
9:49little bit more complicated. That's a good question. In most businesses, customers and the users are the same people. [music] In this, it's different. So, the users are the incarcerated people on the inside. The customers are their families on the outside and it's just a monthly SaaS. The customers just pay for it. [music] It's 15 or 20 bucks a month depending on the plan you want. There's a discount if you get yearly. Last year, 2025, Parakeet Chat made a little over 300k in revenue and in total over the lifetime, it has made 1.5 million American dollars. And in the last month, you can check that live if you want [music] on
10:25trust MRR if you don't trust me. Total amount of people who've ever tried it is around 30,000 people and that's 20% of the entire federal prison population in the United States. [music] So, if you know someone who's in federal prison or has been, there's a pretty good chance that they've used it. That means you know, someone on the inside talking to their family. So, almost 100,000 family [music] connections that wouldn't exist if this product didn't happen and we've sent out like 9 million messages [music] since then. When people use Parakeet Chat, most of them it's studying case law and legal research. I would assume it's probably about their own legal
11:01case, understanding [music] their rights. They're very limited resources. So, that's the biggest use case. We actually get a lot of entrepreneurial questions for the platform and a lot of them I would say are probably smarter than the average ones I get on the outside. That's awesome, man. I mean, I think that's awesome that there's a lot of entrepreneurial questions cuz I know that when you get out of prison, it can
11:19be tough to get back into the workforce. So, starting a business may be a great option for people who have been recently incarcerated. Last question that we ask all founders who come on to Starter Story, if you could go back in time and stand on Jordan's shoulders before you got started, even maybe before you started building stuff in Silicon Valley and learn to code and all that, what would be your advice for anyone watching this who wants to build stuff like you did? If I could go back in time and give young Jordan advice, [music] I would tell him everything you think about business is wrong. This is not just an
11:50entrepreneur thing, this is in general. Most people's most ideas about most things are not grounded in anything. [music] If you've not done business or any specific subject, everything you believe is probably wrong. I didn't do everything perfectly with Parakeet. You always make mistakes, but on the whole I had previously made enough mistakes that I didn't make them later on. And the reason things worked out pretty well in this project is not because I'm a brilliant and I'm a genius. Is I've made these mistakes 10 years ago. So it took me 10 years to get to this point. People
12:18say an overnight success, no such thing. It doesn't exist. Reality is if you want to be a successful entrepreneur, you need to start up right now. You need to come up with some stupid idea, an idiotic idea, but everyone tells you it will not work and just do it right now. Even if you know it's going to fail, good. Even better if you know if it's going to fail because then you have
12:36no illusions that it will succeed. [music] Just do it. In a way if it doesn't completely you and lose all your money and get you arrested, right? But do it in a controlled way and you will learn more from that mess up than you will from reading 20 books. That's the best advice I've heard all week. Love that. Thanks for coming on the show, Jordan. Awesome business, awesome story, awesome insights. Thanks for coming on. I'm glad. Thanks for
12:57having me, Pat. All right, Gus, producer of Starter Stories. What do you think? First thought is super unique business. I had never heard of that. That's one of the reasons I was like interested in having him on the channel. And that stood out to me. It's like, wow, there is really a business everywhere.
13:12I personally love the business. Incarcerated people or prisoners are getting access to AI tools that can help them with things like case law and stuff like that. So you're sitting there prison wanting to learn, wanting to better your situation, wanting to help you fight your case. And like we talked about in the last video we just filmed, building niche apps for small communities is maybe the future of AI and building businesses. A lot of the times we'll interview people that are young, 22 years old, 23 years old, and they have this successful app and then you kind of feel bad when you see that because you're older than them and maybe
13:44it feels like they just started out and then figured out right away. But every time you look at those stories, you realize that they're still like six, seven, 10 years behind. They just got started earlier and they made all those mistakes. And as he mentioned, there is no such thing as an overnight success. So, if you're watching this and thinking, "I want to get started. I want to invalidate [music] some ideas." Check out that link I put down there in the description where you can find micro SaaS ideas. Some that might be similar to this that serve niche communities that do one thing. They do one thing
14:12well. I'll put that link in the description. It's free. You can download it. Hope you enjoyed this episode. We'll see you in the next one. Peace.
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